on the shore of the ultimate sea

Phew, it’s been too long. I’ve been busy. I’ll catch you up as we go along. But expect more here. The organizers of Cannes’ Lions Daily newsmagazine were looking for the U.S. perspective for this year’s festival in June, so here’s an article I did for them. It hasn’t aged too poorly. Enjoy.

‘Everything is clean and shiny but oddly threatening’. / J.G. Ballard, 1999

Although J.G. Ballard was actually talking about technology, this late, great chronicler of Cannes-based mischief came pretty close to explaining what’s happened in the United States and Canada since its ad folk last convened on the Riviera.

Budgets and spending are beginning to come back, but there’s the sense things won’t be the way they were before last year’s slump, both in outlay and style of communications and messaging. Optimism is returning, but how to connect with the NEW new media is still baffling to many. Why should my home plumbing fixture brand be on Facebook? What’s the value of creating a badge on Foursquare for a paper goods company?

The realignment currently taking place is forcing us to reconsider the fabric of our communications landscape, and it’s taking very interesting forms.

FINELY FORMED PLATFORMS /

The first of those is platform-building, the digital terraforming smart marketers are engaging in. This is an evolution from the act of adapting content to work on the web to creating or steering content that works within the Internet’s connective tissue.

Electronic retailer Best Buy has seen its Twelpforce program, which encourages employees to help customers on Twitter, service a massive amount of people. But, all that data it’s pumping into Twitter ultimately belongs to Twitter. And it’s finite, given Twitter’s propensity to hide tweets from search after 1.5 weeks. So what did Best Buy do? It built BBY Feed, a site that scrapes all the interactions from the Blueshirts, threads them into easy-to-read interactions and tags them for search engine optimization. If a month from now, I can’t remember how Best Buy’s folks told me to put the SD card in my camera, when I search for the answer it’ll show up on BBY Feed.

Meanwhile, brand communications platforms are growing up and evolving. Gatorade’s fantastic ‘Replay’ effort through TBWA/Chiat/Day, Los Angeles was initially shot as episodic online content by an advertising production company. The conceit was simple, and on-brand: any athlete’s performance can be enhanced by Gatorade, so why not convene and re-play crucial games that ended in ties, or were called because of injury, ten or fifteen years later? The idea of older athletes getting back in shape appealed to many, interest in the property grew, and Gatorade partnered with Fox Sports Net for the second round, with the cable sports network producing it just like it would a big-league game, and simulcasting it on the web.

Parallel to platform-building, disruptive hacker behaviours have begun influencing marketers looking to place content not only on their own platforms, but in unexpected and intriguing places as well. A great example is the ‘Lost’ flight on Kayak.com. The travel search engine listed Oceanic 815, the flight around which the TV series centred, in its search database. Word spread among Losties, and thousands looked up the flight on Kayak, performing all the behaviours of any other user, an introduction to the brand’s great interface through the thrill of finding the ‘Easter Egg’ of content—the actual flight listing for the mythic Lost flight. Great content, presented in its natural environment, is set to spread, and to maximize PR value.

Similarly, Burger King put a message on Digg’s failed search page, which is served over 600,000 times per month. When you look something up that isn’t there, you get a message from Digg and BK playing on the humorous ‘Tiny Hands’ campaign for the company’s double cheeseburger: ‘Looks like your search had a typo. Maybe you’ve got tiny hands?’

MAKER CULTURE & LASHED-TOGETHER TECH /

This maker culture, along with the rise of electronic hobbyists building projects to interact with the universe, places emphasis on solutions and speed, in the classic Bernbachian sense of ‘It’s ugly, but it gets you there’.

In fact, just over forty years after the moon landing and that classic piece of Volkswagen print, Nike and the Livestrong Foundation’s Chalkbot, from Wieden + Kennedy and the robot-making punk rockers at Pittsburgh’s Deeplocal, fits the tagline–the trailer-pulled robot sets a standard for the post-digital transition in its employment of ‘guttertech’–using the lowest available technology to solve the problem. The robot, towed along the route of the Tour de France, sprays messages of cancer support and memoriam people have tweeted onto the course. The system then takes a photo, geotags it, and sends it back to the participant on the other end of the connection. Chalkbot’s no-frills, simple-yet-elegant setup and movement through digital and physical elements nimbly skitters like Wall-E around a landscape where tech bandwagon-jumping is in danger of creating a proliferation of clutter and junk.

The sensor array in our smartphones is currently the fastest track to bringing about the ‘internet of things’ – the practice of integrating digital capabilities to the most ordinary of objects. Ranchers are using RFID to track beef from pasture to abattoir and researchers at the Asthmapolis project are using GPS-triggering asthma inhalers to learn more about pollutants, and all are contributing to the proliferation of data. The objects around us are becoming networked, either through built-in communication hardware or software elements fitted on top.

MASSAGING THE DATALAYER /

A company called Stickybits, which had its coming out party this year at the South by Southwest Interactive conference, allows you to add content–a video, a comment, a photo–to any barcode scanned with its app. Essentially the company has turned every barcode-carrying product into a media node.

Keep an eye peeled this week for Contagious’ special Stickybits treasure hunt, centered on our Issue 23 cover (which you can scan from the illustration here), and has Euro RSCG London’s new Dulux spot attached to it. Find the pink bits around town this week, scan them with your Stickybits app, and win Contagious prizes.

While our Stickybit challenge is but a small example, building games is, to me, the most exciting element of future-facing marketing efforts.

Think of the devotion a good videogame commands: players often log days at quests, or facing rivals online. And unlike a film, or a magazine, the hefty price you pay for a console game doesn’t even guarantee you get to experience all the content–you have to be patient, persist, and earn the ending.

THE POINTS ECOLOGY /

Location-based services like Gowalla and Loopt and Foursquare represent a simple employment of game motivations using the sensors we carry. Get the most points. Be seen the best places. Unlock achievements.

Ultimately, brands are developing new ways to register loyalty and reward people choosing them, while enticing possible conversions from nearby consumers–nearby both in physical location and adjoining mental space (think of a hairdresser who promotes on check-ins at the beauty supply store).

Will location-based service companies wind up being overgrown, social-enabled supermarket points schemes? No one can tell yet. But as the unique user behaviour, the check-in, the acknowledgement of presence in a space-time-byte matrix, spreads and becomes more familiar, and our sensor-augmented actions begin to throw off more and more data, the smartest marketers will be engineering access to it, and in turn creating experiences and narratives all the more relevant.

Returning to Mr. Ballard’s quote, there’s good reason for these shiny things to feel threatening. The firmaments of this business are shifting, and we can’t see where they’ll settle yet. But without threat, we drift to complacency. Now is the time, more than ever, to re-examine what is useful, relevant and entertaining as the world keeps turning.

Spime. Spimey spimey spime.

Spime is a portmanteau of ‘space’ and ‘time’ coined by Bruce Sterling, who envisions a world full of spimes. It’s fun to say, and important to think about. A scenario just crossed my mind that might help.

A spime, as he defines it, is a “location-aware, environment-aware, self-logging, self-documenting, uniquely identified object that flings off data about itself and its environment in great quantities.”

We’re seeing stuff that’s spimier every day. Your smart phone is a pretty good example. While I was looking at Sophie Blackall’s fun illustrations of Craigslist Missed Connections it seemed like a pretty interesting way to think about spimes.

Thousands of people have potential Missed Connections every day in big cities. (Essentially, if you’re not clear on how the Craigslist section works, say the cute dude walking his dog makes eyes at you, and you reciprocate; if one of you gets up the guts and wants to make contact you post about the encounter on the board.)

Spime on, avid reader...

This week saw the auspicious launch of a new agency called Victors and Spoils, founded by former Crispin Porter + Bogusky folks, Evan Fry and John Winsor as well as Claudia Batten, a former VP at Microsoft-owned in-game advertising facilitator Massive.

Fry, in the Times piece, makes an impressive statement:

“Crowdsourcing is looked at as a trend du jour,” Mr. Fry said. “We want to be the first agency that gets it right.”

I want them to as well. But perhaps in a different way than they do.

Advertising execs have been in love with Clay Shirky’s ur-crowdsourcing text “Here Comes Everybody” since it made its debut last year, but they haven’t been able to get it right.

There’s a reason why; marketers have focused on using executions from the crowd (eg Doritos’ tone-deaf Super Bowl spots) to replace things they’d usually pay specialists lots of money for, like logos and commercial scripts, instead of the easy tasks everyone can complete, like drawing a sheep (as in Aaron Koblin’s Sheep Market) or retyping a blurry word (as in Luis von Ahn’s CAPTCHA).

So, to succeed, Victors and Spoils has to find the middle ground.

And, by the power of the crowd vested in this tiny node in a remote corner of the internet, I have it for them. Here’s your assignment, guys.

Build a community around the DARPA network challenge and one of the “household-name brands” you allude to pitching for in the Times, win the challenge by finding the eight balloons first, and donate the $40,000 in prize money to charity in the name of the brand.

I’d hire a mathmetician to figure out the best way to allocate your immense brain wattage and flex it to comb the country for the eight balloons. Issue incentives to players, keep them honest, allow the whole thing to develop near-realtime with streaming content and all sorts of extra goodies.

It’ll be tough, because you’ll be competing against ultra-efficient networks, the likes of 4chan, which is unfortunately the closest thing we have now to an effective megalith of distributed energy that has the get-up-and-go to mobilize quickly. But what they boast in adolescent drive they don’t necessarily hold in technical expertise.

In as much as advertising has become a highly-efficient substrate for many of our emotional responses, so too will you have to be the surface underlying the network, giving it nutrients and making it robust.

A public service announcement from nickparish.net

“Nothing like the Apollo missions has been seen since, and some believe nothing ever will be.

Leading spacecraft expert Professor Andre Balogh, from Imperial College London, argues that the level of commitment and risk required to get astronauts to the Moon and back in 1969 would simply not be possible today.

He told the Press Association: ‘It was carried out in a technically brilliant way with risks taken … that would be inconceivable in the risk-averse world of today.

‘The Apollo programme is arguably the greatest technical achievement of mankind to date. And it was carried out successfully, against the backdrop of a difficult political situation in the USA, caused in large part by the worsening of the human and financial cost of the Vietnam war.’”

UPDATE: Last night’s meeting went great. I schlepped on about becoming a better geek, Matt from McCann introduced some tools to make anyone into a rabid Twitter fiend and James from Saatchi poked the crabby bear that is the age-old debate on advertising’s merits as art and the ethics of creative borrowing. Good times. Hopefully the ladies enjoyed as much as we did.

check out the slides and resources links

As we approached our CaT: Creativity and Technology event last week (which went swimmingly, thanks for asking) I began to think more and more about the prevalance of augmented reality in the panels and presentations that we were putting on. AR, along with data visualization, was one of the day’s most discussed topics; at least four of the presenters on the agenda spoke of the technique.

We had a few practitioners together, so I wanted to ask them what I’m sure many attendees were thinking: Is this a fad, or what? I’ve seen the rumblings and mutterings to the same effect, and a post today by Iain at Crackunit is prompting even more debate.

While I’m in general tilting toward the cynical side when I see a tool get hyped quickly, I’m pretty confident as we extend the size and strength of mobile data networks, get larger screens at home and become more comfortable interacting with webcams that we’ll see applications of Augmented Reality move away from cool visuals and into a realm of great utility. Already, mobile apps like Wikitude are making use of the technology but once data streams there get larger expect even better stuff. (Tangentially, I talked with the creators of a bunch of apps for a recent Creativity story.)

Obviously, as in everything, advertising professionals stand a good chance of ravaging the practice, but I don’t think that’ll matter. Even if they do, useful, interesting applications stand stock apart from tawdry gags. The USPS box simulator Tait mentions from AKQA is a good example of this and the Ikea example below it is great and traditional as well.

My.IKEA from Robin Westergren on Vimeo.

But what are they keys to deeply significant AR projects, other than a growing infrastructure of fast mobile connectivity, increase in display size and webcam adoption?

• Coordination with product/package design across multiple areas to create unique activators: Consider being able to pullall the Kraft products from your cupboard, place them with their tags facing the webcam and then seeing the different hot meals you could combine them to make. The sort of heavy interplay across multiple product lines that’s necessary for this to be good won’t come from a one-off project, though.
• Dynamic, rapid interplay with other backend parts on the visualization tip: Wieden + Kennedy did a virtual Easter Egg hunt in its office with Photosynth and Google Street View’s just introduced Smart Navigation. Both services are good at imitating 3D-like experiences from flat images. I can’t imagine we’re far from finding a bridge. Imagine going to Disneyland or a National Park and being able to bring your trail map to a viewer location and pop out an AR map to note landmarks and see what you’re in for. This won’t work, though, unless the stuff in back comes together seamlessly.
• Useful and compelling content and interactions: This last one may be the most obvious but it’s also the most important. Any Crystal Pepsi/Pet Rock scenario begins with people thinking of the AR applications as tired and a waste of time, developing a resistance to the technology and ignoring it. There are already a few barriers to engagement, namely the amount of time and technology it takes to fire up the interaction. As those come down, you’ve got to make sure what’s on the other end counts.

Wikipedia has an exciting list of potential AR stuff (such as, when projectors get really cheap, you can do cool stuff like this: “Any physical device currently produced to assist in data-oriented tasks (such as the clock, radio, PC, arrival/departure board at an airport, stock ticker, PDA, PMP, informational posters/fliers/billboards, in-car navigation systems, etc. could be replaced by virtual devices that cost nothing to produce aside from the cost of writing the software.”)

Thinking AR stuff will quickly go away or decline in quality is a normal cynical reaction (and one I had at first), but it doesn’t seem like, in this case, it will. Advertisers will certainly make thorough use of the novelty and entertainment aspects, but the rate of innovation inside the AR community will allow more and more meaningful interactions should brands choose to dedicate resources to well-thought-out projects.

I was a little surprised this morning to see one of my favorite blogs reference Do I Need an Umbrella, a site that, conveniently enough, answers the question Do I Need an Umbrella?

Turns out, Do I Need an Umbrella? (left) is a downmarket version of Umbrella Today?. Perhaps the most popular single-serving site out there. Umbrella Today? does the exact same thing (and more), was established earlier and has since become immensely popular. In the case of Umbrella Today? versus Do I Need an Umbrella? the former’s brevity of initial query and the quality it suggests shines through in all aspects, making the site, in every way possible, better than its more literal stepchild.

But, despite Do I Need an Umbrella? appearing to be a knock-off, it made me think. A few weeks ago, someone I know wrote something like “I didn’t like the weather report, so I just kept looking at other places until I found one that was suitable.”

So why not check and see if they agreed, and if not, which one was correct? I was after all, in the mood for something to tell me whether to bring an umbrella.

They didn’t agree. One told me I needed an umbrella, the other said I didn’t. So who do I trust?

I didn’t want to just toss it up between those two, so I hit my F12 and checked the old standby, the easiest weather report, the one I check nearly every day. My dashboard widget showed a thundercloud; the only icon for the day was rain. It’d have to be an umbrella day.

I hedged one more time–Weather Underground. My old standby said I could get away with not carrying an umbrella until 5pm, when the storms rolled in. (All these tests were done by inputting my zip code within a span of five minutes.)

Done, right? The binary yes/no nature of the Umbrella sites was conflicting, and Apple’s weather widget wasn’t detailed enough. With a better forecast I could make the decision.

But it’s interesting that the uniquely internet phenomenon by which we tend to select our news and choose only sources that are similar to our bias, say electing to receive only news that’s been run through a liberal filter, has extended to something that should be mildly scientific. I don’t want to carry an umbrella on a Saturday, so I’ll look around until I find evidence to support my position.

Meteorology is by no means an exact science, but we can now ask dozens whether it’s going to rain and get different answers. That sort of thing never happened down on the farm.

So, to that end, wrapping up this non-item item (really, blogging about the weather is about as prosaic and time-filling than talking about it) someone needs to develop an optimist’s Umbrella Today?, which will only ever answer with an emphatic “No” and indeed, additionally, let us know it’s going to be a beautiful day where we’ll get closer to our dreams then we ever imagined.

And we can curse the weatherman on the odd days it’s not correct, unless of course we want a spectacular summer storm and wind up getting one. I’ve been hoping for thunder and lightening from 5pm onwards today and Weather Underground has yet to deliver.

UPDATE: Never content to let an idea easily executed languish on the Internet unfulfilled, Noah Brier slapped up doineedanumbrellatoday.com, your one-stop shop for permanently sunny weather news. Another version of this whole affair came up recently when I was reading James Wood’s How Fiction Works. Speaking about the protagonist, Ricardo Reis, in Saramago’s The Year of the Death of Ricardo Reis, Wood writes “He reflects fondly on the story of the ninety-seven-year-old John D. Rockefeller, who has a speciall doctored version of The New York Tmes delivered every day, altered to contain only good news. ‘The world’s threats are universal, like the sun, but Ricard Reis takes shelter under his own shadow.’”

I ran into an old pal of mine from Flavorpill, Yancey Strickler, last year at an entrepreneurs meetup. I was there researching a story but he had was looking for practical intel for a new venture. We caught up later and he told me about the site he and his partner were working on; It sounded promising then, and I’m pleased to say it launched last week: it’s called Kickstarter, and has a noble aim.

The site is modeled around people outlining creative projects, setting funding goals, and then soliciting pledges from fans to help them create. As the process evolves, fundees give their fans exclusive content in the form of updates, behind-the-scenes peeks and general bonus bits. When the project reaches its funding goal in the allotted time, then fans have to pony up what they promised. The site’s got some great backers, smarts coming from the likes of Waxy.org’s Andy Baio, and an Internet full of folks yearning to make things and help others in the process.

When I initially grabbed beers with Yancey and his partner Perry Chen I dug the idea; I’d just read Kevin Kelly’s Long Tail-informed essay “1,000 True Fans” and realized creators have lots of latitude to reach myriad potential enthusiasts on the web to sustain their efforts. Kickstarter seemed like it’d not only create a platform for those ideas, but also serve as the carrot to keep people focused on their creative goals. (After all, knowing someone you’ve never met in Phoenix pledged $20 and wants to read stuff you cut from your screenplay or video updates on how your harmonica practice is going is a pretty good carrot to keep you from drifting to another thing.)

So far, there are some interesting projects going, from indie games to an amazing-sounding, massive crossword puzzle.

Yancey’s got invites if you’ve got something brewing and like their infrastructure. I’m sure if you ask nicely on Twitter he’ll help you take the first step to working up the wherewithall to making your pet project a reality.

Many are painting this as the year Twitter reached mass acceptance, but for the crowd of internet types who headed to Austin last weekend for South by Southwest the service was already almost two years old.

I went down to Texas, and saw some great stuff, met interesting people and had a wonderful time, as usual¹ and want to pass things along to you, dear reader. But in an effort to keep my fresh-faced Twitter followers who weren’t in Texas from fomenting a rebellion at rapid-fire updates I decided to collect everything I would have put into 140-character updates and leave them here. Old school! Hopefully you’ll enjoy, and, if not, dismiss with the speed with which you surely ignore many unwanted messages daily.

Day 1, Saturday, March 14

4:34 am: Awake from what cld pass 4 sleep w/ dog fidgeting all night between my sprawled legs. Dogsitting makes for strange bedfellows.

5:44 am: At LaGuardia, security line reaches around longer than I’ve ever seen. Involuntarily say Fuck when the functionary motions to the end.

5:46 am: Oh, it’s spring break.

continue reading the torrent of nonsense I spared you from

1. I’m not really an old hand at this; last year was my first time down. But it’s been educational enough to stay in my calendar for a few years [↩]

Dodgeball’s reincarnated as Foursquare! Hit up the right nightspots and become the king of the town (at least as far as Internet cool points are concerned).

I’m reminded of Bright Lights, Big City:

… How did you get here? It was your friend, Tad Allagash, who powered you in here. You started out on the Upper East Side with champagne and unlimited prospects, strictly observing the Allagash rule of perpetual motion: one drink per stop. Tad’s mission in life is to have more fun than anyone else in New York City, and this involves a lot of moving around, since there is always the likelihood that where you aren’t is more fun than where you are.

Hopefully this’ll be available to test out while Austin-hopping at SXSW this year.¹

I’m also hoping there’s an “achievement” called Alcoholic Loser for those who spend 4+ hours a day in only one bar, or “Cheapskate” for those who only get blotto at work-related gratis cocktail functions or “Fearless” for someone who drinks exclusively at bars in areas with really, really low average income and/or high crime rates. Perhaps integration with the iPhone breathalyzer to crown the real King Drunk?

1. I’ll be down from Saturday-Wednesday and may update here if anything wild happens. [↩]